Don't watch a demo. Be the customer.

Two Lucidya agents, live. Call one. Send a case to the other.

Your industry

Two agents. Try both.

Healthcare · Marlow Valley Health, a fictional brand

Phone

Voice AI Agent

Call and talk. Your request is resolved on the call.

Natural conversation, no phone menu
Checks policy before it acts
Hands off with full context

Start Call

Email, web chat and social DMs

Autonomous AI Agent

Send a request. Watch it work the case to resolution.

Works the case across your systems
Every action tied to a policy
Every step logged for audit

Send Request

One customer, one case. Start in a message, finish on a call, and the agent remembers.

What you are about to see

You ask

On a call or as a written request, like a real customer.

The agent works

Looks up your record, checks the policy, takes the action in the system of record.

You get proof

Every step is logged, and when policy says a person must decide, it hands off with the full story.

Governed resolution

Answering a question is not the job. Resolving it is. Every action the agent takes is checked against your policy first, logged, and reversible by your team. When a request is beyond its authority it says so, does what it is allowed to do, and hands a person everything they need.